Privacy Policy

Last Updated: 8 September 2026

Diversity The Play School respects the privacy of parents, guardians, children, website visitors, prospective families, students, employees, and other individuals who interact with us.

This Privacy Policy explains how Diversity The Play School (“Diversity”, “we”, “our”, or “us”) may collect, use, store, share, and protect personal information when you visit diversitytheplayschool.com, contact us, submit an enquiry, visit one of our branches, interact with our advertisements, communicate with us through social media or messaging platforms, or use any other services operated by Diversity The Play School.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you interact with Diversity The Play School, we may collect the following types of information.

Parent or Guardian Information

This may include:

• Name

• Mobile number

• Email address

• Residential area or location

• Preferred Diversity branch

• Communication preferences

• Information submitted through admission or enquiry forms

• Information voluntarily provided during phone calls, WhatsApp conversations, emails or school visits

Child Information

When necessary for admissions, education, safety or school administration, we may collect information such as:

• Child’s name

• Age

• Date of birth

• Gender, where required

• Preferred class, grade or programme

• Previous school or educational information

• Medical, allergy or emergency information where necessary for the child’s safety

• Parent or guardian details

• Admission-related records

• Attendance or academic information for enrolled students

• Photographs or videos where appropriate consent has been obtained

We request that information concerning a child be provided only by the child’s parent, legal guardian or another person authorised to provide such information.

Website and Technical Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Date and time of visit

• Referring website or advertising source

• Approximate geographical location

• Website interactions

• Form interactions

• Advertising campaign information

• Cookie identifiers and similar technical information

This information may be collected through website analytics, cookies, advertising platforms and similar technologies.

2. How We Collect Information

We may collect information when you:

• Submit an admission or enquiry form

• Scan an enquiry QR code

• Contact us by telephone

• Contact us through WhatsApp

• Send us an email

• Visit one of our school branches

• Register your child for admission

• Participate in an event or school activity

• Subscribe to updates

• Respond to an advertisement

• Interact with us on Facebook, Instagram or another social network

• Visit or interact with our website

• Provide information directly to our staff

We may also receive limited information from advertising, analytics, social media and technology service providers where permitted by applicable law and their respective privacy policies.

3. How We Use Personal Information

Information collected by Diversity The Play School may be used to:

• Respond to admission enquiries

• Contact parents or guardians who request information

• Schedule school visits or counselling sessions

• Process admissions

• Recommend an appropriate programme or branch

• Provide educational and childcare services

• Communicate important school updates

• Maintain student and parent records

• Manage fees, administration and school operations

• Communicate about events and activities

• Improve our website and services

• Understand how visitors use our website

• Measure the effectiveness of our marketing campaigns

• Prevent spam, fraud, misuse and security incidents

• Comply with applicable laws and legal obligations

Where appropriate and permitted, we may also use contact information to communicate about admissions, school programmes, events or services that may be relevant to parents and guardians.

Recipients may opt out of promotional communications where applicable.

4. Children’s Privacy

Protecting children’s information is particularly important to Diversity The Play School.

Our website and marketing activities are primarily intended to communicate with parents, guardians and other responsible adults, rather than directly target young children.

Where children’s personal information is required for admission, education, safety, transportation, attendance or another legitimate school activity, we aim to collect it from or with the knowledge and consent of a parent or lawful guardian as required by applicable law.

We do not intentionally use children’s personal information for behavioural advertising.

We do not knowingly sell children’s personal information.

We do not intentionally create advertising audiences using children’s sensitive or personal information.

Parents or lawful guardians may contact us regarding personal information relating to their child.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide website functionality, understand website usage and support marketing activities.

Cookies may include:

Essential Cookies

These help the website operate properly and may be necessary for security, forms and basic website functionality.

Analytics Cookies

These help us understand information such as:

• Number of website visitors

• Pages viewed

• Traffic sources

• Device types

• General website usage patterns

Advertising and Marketing Cookies

Where enabled and permitted, advertising technologies may help us:

• Understand whether an advertisement resulted in a website visit or enquiry

• Measure advertising campaign performance

• Create audiences based on website interactions

• Show relevant advertisements to parents or guardians

• Avoid repeatedly showing the same advertising

• Improve our marketing campaigns

Depending on your browser, device and applicable consent requirements, you may be able to block, remove or manage cookies through your browser or cookie preference settings.

Disabling some cookies may affect certain website functions.

6. Google Services

We may use services provided by Google, including services such as:

• Google Analytics

• Google Ads

• Google Tag Manager

• Google Maps

• Google Search advertising

• Google remarketing or conversion measurement services

These technologies may collect information about interactions with our website and advertisements.

Google may use cookies or similar technologies to measure advertising performance and, where permitted, support personalised or relevant advertising.

Users can manage certain advertising preferences through Google’s advertising privacy and account controls.

We do not intend to send personally identifiable information such as a child’s name, parent’s email address or parent’s telephone number directly to Google advertising tags unless the relevant Google product explicitly supports the information and its collection and use comply with applicable requirements.

7. Facebook, Instagram and Meta Technologies

Diversity The Play School may use Facebook, Instagram and technologies provided by Meta Platforms for marketing and communication.

This may include:

• Facebook Pages

• Instagram accounts

• Facebook and Instagram advertisements

• Meta Pixel

• Meta conversion measurement

• Meta lead advertisements

• Custom audiences

• Website visitor remarketing

• Campaign performance measurement

When these technologies are enabled, Meta may receive information such as website interactions, browser/device information, cookie identifiers, pages visited or actions taken on our website.

Where permitted, information may be used to measure advertising effectiveness or show relevant advertisements to parents and guardians.

Information handled directly by Meta is also governed by Meta’s own privacy policies and terms.

We do not intentionally use children’s personal information to create behavioural advertising audiences.

8. Remarketing and Advertising

We may use advertising technologies to reconnect with people who have previously visited our website or interacted with our services.

For example, an adult who visits an admissions page may later see an advertisement about Diversity The Play School on another website, Google, Facebook or Instagram.

Remarketing is intended for parents, guardians and adult decision-makers, not children.

Where required, users may be provided with mechanisms to control advertising cookies or withdraw consent.

9. Social Media

Diversity The Play School may maintain profiles on platforms such as:

• Facebook

• Instagram

• YouTube

• WhatsApp

• Google Business Profile

• Other social networks or communication services

When you interact with us through these platforms, the platform provider may independently collect and process information according to its own Privacy Policy.

Information you voluntarily send to Diversity through these services may also be used by us to respond to enquiries and provide requested information.

10. WhatsApp and Telephone Communication

If you contact Diversity through WhatsApp or telephone, we may retain information necessary to respond to your enquiry.

This may include:

• Name

• Phone number

• Messages

• Admission requirements

• Preferred branch

• Child’s age or programme requirement

• Conversation history relevant to the enquiry

WhatsApp and its associated companies may independently process information according to their own terms and privacy policies.

Please avoid sending unnecessary sensitive personal information through WhatsApp.

11. Enquiry and Admission Forms

Information submitted through website forms, QR-code forms, enquiry forms or admission forms may be used to:

• Contact you regarding your enquiry

• Arrange a school visit

• Explain programmes and admission procedures

• Follow up on your interest in the school

• Process an admission application

• Maintain necessary administrative records

Submission of an enquiry does not require you to enrol your child.

12. Photographs and Videos

Diversity may photograph or record school events, activities or programmes for educational, documentation or promotional purposes.

Where required, appropriate permission or consent will be obtained from parents or guardians before identifiable photographs or videos of children are used for promotional purposes.

Promotional use may include:

• School website

• Social media

• Brochures

• Advertising

• Event coverage

• School presentations

• Digital marketing materials

Parents may contact the school regarding concerns about the use of their child’s photograph or video.

13. How We Share Information

We do not sell personal information as a business practice.

Information may be shared with trusted service providers when reasonably necessary to operate our school, website or communication systems.

These may include providers involved in:

• Website hosting

• Website development and maintenance

• Cloud storage

• Email communication

• SMS or WhatsApp communication

• Analytics

• Advertising

• CRM or enquiry management

• Payment processing

• IT and cybersecurity

• School management systems

These providers may process information according to contractual arrangements, their privacy policies and applicable law.

We may also disclose information when required by law, legal process, government authority or when reasonably necessary to protect children, individuals, Diversity The Play School or others.

14. Data Security

We take reasonable administrative, organisational and technical measures to protect personal information against:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

However, no internet transmission, electronic communication or digital storage method can be guaranteed to be completely secure.

Parents should therefore avoid submitting unnecessary sensitive information through unsecured communication channels.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including admissions, education, administration, safety, legal compliance and legitimate record-keeping requirements.

Information relating to unsuccessful enquiries may be removed or anonymised when it is no longer reasonably required.

Certain student, financial, administrative or legal records may need to be retained for longer periods where required by law or legitimate school administration requirements.

16. Your Choices and Rights

Subject to applicable law, you may contact us to request:

• Information about personal data we hold about you

• Correction of inaccurate information

• Updating incomplete information

• Deletion of information where applicable

• Withdrawal of consent where processing relies upon consent

• Withdrawal from promotional communications

• Information regarding the processing of your personal information

• Assistance regarding your child’s personal information

Certain information may need to be retained where required for legal, safety, educational, contractual or legitimate administrative purposes.

17. Marketing Communications

If you submit an enquiry or request information from us, we may contact you regarding that enquiry.

Where permitted, we may also send information about:

• Admissions

• Programmes

• Events

• School activities

• Open houses

• Relevant school announcements

You may request to stop receiving promotional communication by contacting us or using an unsubscribe or opt-out facility where provided.

Operational or admission-related communications may still be sent when necessary to provide a requested service.

18. External Websites

Our website may contain links to third-party websites, forms, maps, videos or social networks.

Diversity The Play School does not control the privacy practices of these external services.

We encourage users to review the privacy policies of external websites before providing personal information.

19. International Technology Providers

Some technology, analytics, cloud, advertising or communication providers used by the school may operate systems or servers outside India.

Where information is transferred or processed through such providers, we aim to use services in accordance with applicable legal and contractual requirements.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our services

• School operations

• Technology

• Advertising practices

• Legal requirements

• Privacy regulations

The latest version will be published on this page with an updated “Last Updated” date.

We encourage visitors to review this page periodically.

21. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the processing of personal information, please contact:

Diversity The Play School

Head Office: Gachibowli, Hyderabad, Telangana, India

Email: info@diversitytheplayschool.com

Phone:
+91 88868 85378
+91 78421 22323
+91 96868 99600

Website: diversitytheplayschool.com

You may contact us using the above details regarding privacy requests concerning yourself or your child.